Returns & Exchanges
Books and music sales are final unless damaged during shipping, and or defective. We will be happy to exchange or issue a store credit for merchandise or full refund if items are unworn, unused, unperfumed and in original condition with all original tags attached. THIRD DEGREEE has the right to refuse the return of any merchandise that THIRD DEGREEE determines does not meet these requirements. Exchanges on all merchandise must be Return to THIRD DEGREEE within 14 days of receipt. ( Date listed on receipt ) if received after the date exchanged it will not be honored, and your item will be shipped back. Original shipping and handling costs are non-refundable and you are responsible for all shipping and handling costs associated with returning merchandise.
If you receive an item that is damaged, defective, or is not the item you ordered, please save the box and all of the packing material and email us immediately. Please send all returns or exchanges, insured, along with the original invoice and details on the reason for the return, in the original packaging to address listed on package.
We cannot accept responsibility for lost packages without proof of delivery.